Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Harry B
I recently purchased a Mazda 21 from Poolfoot Car Centre. The sales team were a delight to deal with - no fuss or bother and everything explained in full detail. I was told the car would be ready for delivery and true to their word it was. The car was in pristine condition and everything worked perfectly I would recommend anybody who is looking to change their car to start looking at Poolfoot. You will not find a better dealer. This Mazda is the best car I have ever owned.

Joseph C
Friendly , helpful and professional

Cloe P
From the first time I came to look around, to the time I went to pick up my new car I received nothing but great customer service. I felt welcomed and put at ease when looking around the centre and when I asked questions about the specific car I was looking at. Everyone was very polite and knowledgable and I would highly recommend poolfoot car Centre to anyone looking to buy a car.

Guy S
Recently upgraded my car at poolfoot, the staff were all very friendly and helpful. There was no hard sell or pressure, just good advice. There was a great selection to choose from, once we had chosen they sorted the settlement on my previous car out with no problems. Car was ready to collected pretty much straight way and was in great condition.
This was the second time I'd used poolfoot, and I'll definitely go back again. Would highly recommend ¿
Carl D
From the first moment I arrived at poolfoot Colin was a delight to deal with he helped us choose the right car for me and my family . The service was 5 star's all the way throughout buying our new car. I can't rate poolfoot high enough made the whole experience of buying our car a happy and pleasent one. Very highly recommended thanks again Colin and poolfoot motors .

JENNIFER K
Try straight forward sale. Car had issue with air con and as I live quite a distance away they were accommodating in agreeing for me to fix this locally and agreeing part payment of it to save me travel. This was also straight forward and easy. Very professional service.
Rees H
I had my first experience with Poolsfoot Motors in Aug 2016 when I purchased a 2013 Vauxhall corsa for my wife. I received excellent customer service from Colin. He was very honest and trustworthy. I have been looking for a second car recently for myself. So went back to Poolsfoot Motors and this time was dealt with by John who again give me excellent customer service. I would highly recommend Poolsfoot Motors.

Thanks Mr Hunt

Thomas C
Second time I have bought a vehicle here. Very happy with the service and am happy to recommend this car dealer.

Collette H
Very helpful and friendly service when buying my car, would definitely recommend Poolfoot Car Centre to family and friends.

Colin T
Very friendly, helpful and professional outfit. Without doubt the best after sales service I have ever had. You can buy with total confidence from here. When I need another car the 1st port of call will be here. Keep up the great work Poolfoot.

Oliver P
Great experience buying a car from here. Replied to email enquiries within minutes. No hassle when viewing car and no hard sales of anything. Highly recommended

Nick P
Travelled to Fleetwood, Poolsfoot garage on Saturday 21.04.18 and Met with Sales, a man called Colin. Very polite, made us fee at home not pushy in any way. I purchased a lovely 65 plate Vauxhall Mocca, Colin did all the paperwork involved very quickly and arranged a trade in price that I was very happy with. I would recommend this car dealer.

Charles M
I saw the Poolfoot eBay add for a 2006 E320 CDI Mercedes Benz at what I thought was a good price. I phoned them and spoke about and was given a good rundown of the car, including it's service history. As I live a long way from where Poolfoot are based, I had some additional requests, namely, that they deliver the car to me and take away another vehicle that I had. To my surprise this was readily agreed to and I paid a deposit for the car. I was told that the car needed to be serviced, MOT'd and Valeted and I would be advised as to when the car would be ready. The car needed some work doing before they were happy to release it and I was kept informed of this. once the work was complete, the car was delivered to my house as promised with all the correct paperwork and my old car was taken away. I had bought this Mercedes sight unseen, apart from the photos in the add, but it was everything I expected and more. Top marks to Proudfoot Car Centre.

Michael B
Very nice guys to deal with, not pushy or patronising. Would recommend them anytime.

Josh W
Couldn't have asked for a smoother experience! I had to travel from Essex to get the car and after having the test drive it took a matter of minutes to get all the paperwork done and the keys handed over. Just the way I wanted it to go so I could get back on the road for the long journey home. Overall a very happy customer and I would recommend them to anyone looking for a pleasant car buying experience.

Steve H
I'm a very picky car buyer. My Civic was a faithful, great car for over 4 years in my ownership , immaculate in every way . At the age of 11 it was written off by a 74 clown that drove straight thru a give way So the hunt was on for another 2nd hand car, had to be low mileage and absolutely immaculate, for which I would pay top book Contacted many dealers and drove many hundreds of miles to see lots of marked and dented cars described by the lying dealers as perfect in every way. Large dealers, small dealers, it didn't matter, their understanding of the word "immaculate" and mine were totally different. Then I got to Poolmouth. What a breath of fresh air! The immaculate Rav 4 I went to see was truly superb! All stock looked fantastic. Genuinely nice guys, Lance even showed my petrolhead sons the beautiful Ferrari they had on site Thoroughly recommend taking your business here. I'd commented the tyres were low tread. When I picked the Rav up they'd fitted 4new OE tyres! Brilliant

Steve H
I'm a very picky car buyer. My Civic was a faithful, great car for over 4 years in my ownership , immaculate in every way . At the age of 11 it was written off by a 74 clown that drove straight thru a give way So the hunt was on for another 2nd hand car, had to be low mileage and absolutely immaculate, for which I would pay top book Contacted many dealers and drove many hundreds of miles to see lots of marked and dented cars described by the lying dealers as perfect in every way. Large dealers, small dealers, it didn't matter, their understanding of the word "immaculate" and mine were totally different. Then I got to Poolmouth. What a breath of fresh air! The immaculate Rav 4 I went to see was truly superb! All stock looked fantastic. Genuinely nice guys, Lance even showed my petrolhead sons the beautiful Ferrari they had on site Thoroughly recommend taking your business here. I'd commented the tyres were low tread. When I picked the Rav up they'd fitted 4new OE tyres! Brilliant

Derek L
Had all intentions of looking at a 5.0 range rover sport. The lads are that good and helpful i bort it and took it home. Top blokes at the showroom make you feel welcome no hard sale.top lads at poolfoot motors.

Steve M
Excellent customer service couldn't do enough for you, would not hesitate to buy another car from here, or recommend to others, thankyou all at pool foot,

Janice W
Very experience pleasant too there customer in the show room and once you drive your new car out Helpful with any problem you have

Cathy J
i cannot speak highly enough of poolfoot..they were courteous..helpful..friendly and definately no hard sell. the car i wanted to see wasnt available straight away but they endeavoured to get it here so i could drive it. i bought the car with no fuss and a service and mot to go with it...absolutely love the car and would not hesistate to recommend this garage. good job all of.you.
Robert J
Travelled from North Wales to buy a Citroen Picasso. The car was as described and all the staff at Poolfoot were very helpful and pleasant to deal with. Early days yet but the car seems to be a good one.
Cheryl W
Superb service delivered professionally by freindly staff. I was impressed by the effort taken to ensure that I was happy with my purchase. Excellent advice given on the specifications and use of my new car.
Colin N
Excellent service from friendly sales team.I would recommend this used car garage to anyone.

Stephen L
When I recently had to purchase a new car, I will be honest and admit Poolfoot C.C. wasn't the first on my list. But when I saw the car I wanted on their website,I decided to give them a try. What a brilliant choice. The service from start to finish was faultless. The best thing I can say is if you are looking for a new or used car,take my word for it, and give Poolfoot a ring, you will be glad you did when you find what you're looking for. Brilliant.
David C
Very pleasant experience. Car was ready as promised and despite one little issue which was immediately resolved I would be more than happy to recommend this garage to others as there was a good selection of vehicles on display and the sales executives were friendly and polite.
John B
Straightforward, no flowery sales talk , could have explained the procedure a little clearer, but satisfactory and the car was as described. The delay from leaving the deposit to picking the car up was a little lengthy nearly 6 days although that included Sunday, suggest that this be speeded up. The procedure of receiving the copy of the oil and filter service was not explained at point of purchase, but was adequately explained after a telephone call, perhaps a little more explanation to the customer would improve things. Overall, a good transaction with minimum fuss.

Grant C
Good customer service. Very friendly and had the car ready when I needed it with a service and mot. Would recommend checking them out.
Tom M
We took a clapped out Fiat 500 - 2011 - to Poolfoot and part-ex it for a 2014 model. The staff were utterly superb: I would have paid them to take the clapped put model off us, but they actually gave us some money for it! The car we drove off in was a joy to drive. Cannot thank then enough!

Wyndham R
Poolfoot car centre is friendly and helpful and sell good quality cars this is the second car I have bought off them the last one was three-years ago and proved to be a good bye so I came back to bye my second car off them I recommend them to anyone bying a car to get one from them you won't be sorry I am very pleased with my car.
Rebecca L
Just bought my first car from pool foot. Great customer service and also ensured everything was up to a high standard before I left with the car. I will definitely consider coming back in the future.
Mark E
Friendly team who responded quickly. It was two days from test drive to me collecting the vehicle. In that time they did an mot and replaced two tyres as part of an advisory. The car came with three months warranty included in the price. Based on this I would certainly do business with poolfoot again.

David B
Excellent service from initial telephone call to completion of sale. Very professional and courteous

Liz J
I bought my car from Poolfoot in December 2016. It developed a problem with the rear diff whilst in warranty. The garage could not have been more accommodating - booking the car in for a new diff, arranging a courtesy car etc. I was very pleased with the service and found them to be very polite and quick to respond. I would be happy to recommend them.

Kerryannbell B
The staff at the garage went out of their way to make sure the car was ready before I arrived. I travelled from Scotland and they were very accommodating. Although I had only saw the car online it was exactly like it was.

lewis L
having brought a fiesta from poolfoot motors it was very easy had small problem with battery 3 days later they sorted it straight out great service 5 star

Ian M
I was looking for a car for my daughter and found the one that fitted the bill on line, Poolfoot Car Centre had posted lots of large clear photos showing good detail, I secured the vehicle with a deposit over the phone (returnable should I not want to proceed after viewing), collected the car the following weekend and everything was ready for me and they were very helpful, all very quick and easy. Ian from Essex.
Ian M
I was looking for a car for my daughter and found the one that fitted the bill on line, Poolfoot Car Centre had posted lots of large clear photos showing good detail, I secured the vehicle with a deposit over the phone (returnable should I not want to proceed after viewing), collected the car the following weekend and everything was ready for me and they were very helpful, all very quick and easy.
Ian from Essex.

Guy S
Great staff and selection of cars.
Recently upgraded my car at poolfoot, the staff were all very friendly and helpful. There was no hard sell or pressure, just good advice. There was a great selection to choose from, once we had chosen they sorted the settlement on my previous car out with no problems. Car was ready to collected pretty much straight way and was in great condition. This was the second time I'd used poolfoot, and I'll definitely go back again. Would highly recommend
Paul H
Very helpful ,,,no messing all as describe in add. Would buy again from poolfoot cars 10/10, 100% and a good deal
Mark E
Helpful, friendly staff.
Recently bought a used car from here. Agreed in principal to buy the car and left a small deposit - everything went very smoothly. Took the train to Blackpool and a tram to the showroom and drove away next day with a car I love at a decent price. The manager is a very nice chap and very helpful.
Paul H
Very helpful ,,,no messing all as describe in add.

Would buy again from poolfoot cars 10/10

Rees H
Excellent Customer Service
I had my first experience with Poolsfoot Motors in Aug 2016 when I purchased a 2013 Vauxhall corsa for my wife. I received excellent customer service from Colin. He was very honest and trustworthy. I have been looking for a second car recently for myself. So went back to Poolsfoot Motors and this time was dealt with by John who again give me excellent customer service. I would highly recommend Poolsfoot Motors. Thanks Mr Hunt
Richard S
Brilliant Dealer
Must say what a great Dealership this is, The purchase and Part Exchange was easy, honest, professional and a pleasure to deal with Lance and Colin are excellent helpful Salesmen and the benchmark all car salesmen should adhere to ! The deal right through to the hand over was made Easy and nothing was too much trouble.As for the Car a Fiat Panda 4x4 a brilliant vehicle in every respect Valeted, serviced and Taxed by the dealership, i also had a very fair Part-ex price I will definitely buy another Car off them ! so use these Guys you won't be disappointed
Richard S
Must say what a great Dealership this is, The purchase and Part Exchange was easy, honest, professional and a pleasure to deal with Lance and Colin are excellent helpful Salesmen and the benchmark all car salesmen should adhere to ! The deal right through to the hand over was made Easy and nothing was too much trouble.As for the Car a Fiat Panda 4x4 a brilliant vehicle in every respect Valeted, serviced and Taxed by the dealership, i also had a very fair Part-ex price I will definitely buy another Car off them ! so use these Guys you won't be disappointed

Carl D
5 star service from start to finish
From the first moment I arrived at poolfoot Colin was a delight to deal with he helped us choose the right car for me and my family . The service was 5 star's all the way throughout buying our new car. I can't rate poolfoot high enough made the whole experience of buying our car a happy and pleasent one. Very highly recommended thanks again Colin and poolfoot motors .
Andy M
Excellent service, very helpful staff and found just what I was looking for :)
Andy M
Excellent service, very helpful staff and found just what I was looking for :)